Organisational Audits and Certification Process

Organisational Certification

Assurance Pathway

A controlled route from application to continuing assurance

1

Enquiry and application

The applicant provides legal identity, sites, activities, workforce, shifts, outsourced processes, requested scope, existing certifications and relevant regulatory context.

2

Application review

BSQC confirms that the requested service is within scope, that competent resources are available and that audit time can be determined.

3

Proposal and agreement

The proposal states the standard, scope, sites, audit time, fees, accreditation status, certification cycle and applicable terms.

4

Audit planning

An audit team is selected after competence and conflict checks. The client receives an audit plan covering objectives, criteria, locations, functions and timetable.

5

Stage 1 audit

The team reviews system design, context, scope, documented information, internal audit, management review, site conditions and readiness for Stage 2.

6

Stage 2 audit

The team evaluates implementation and effectiveness through interviews, observation, sampling and review of records across relevant processes and sites.

7

Corrective action

The client analyses causes and submits corrections and corrective actions. Major findings normally require effective closure before a positive decision.

8

Independent review and decision

A competent reviewer and decision-maker examine the audit record independently from the audit team.

9

Certificate and directory

If approved, BSQC issues a controlled certificate and publishes verification data. The certificate states the holder, sites, scope, standard, dates, number and accreditation status.

10

Surveillance and recertification

Surveillance is normally conducted during the cycle, followed by recertification before expiry. Significant changes may require additional review or audit.

Maintenance Integrity

Changes that certified clients must report

  • Legal name, ownership, address or key management changes.
  • Material changes to scope, products, services, processes, sites, workforce or shifts.
  • Serious incidents, regulatory enforcement, prosecution or product/service failures relevant to the certified system.
  • Loss of licence, permission or authorisation needed for the certified activities.
  • Significant complaints, recalls, data breaches or safety events.
  • Use of certification claims that may be misleading.

Suspension, withdrawal and scope reduction

BSQC may suspend, withdraw or reduce certification where requirements are not maintained, surveillance is refused, fees remain unpaid, marks are misused, material changes are not reported, or misleading claims are made. Status changes are reflected in the certificate directory. A suspended certificate must not be promoted as valid.

Audit Infrastructure

Transfers, multi-site & remote auditing

Certification transfer

BSQC may accept an application to transfer an existing certificate after verifying the issuing body, accreditation status, scope, audit history, open findings, complaints, suspension risk and reason for transfer. Transfer is not automatic and may require an on-site or remote assessment.

Multi-site certification

A multi-site certificate may be considered where sites operate under a common management system with central control, consistent processes and auditable oversight. Sampling, where permitted, follows scheme rules and risk. High-risk, dissimilar or temporary sites may require separate assessment.

Remote and hybrid audit methods

Remote techniques may be used when permitted and effective. Feasibility considers information security, connectivity, access to records, process observability, risk, legal restrictions and the need for physical inspection. Remote activity does not automatically reduce audit rigour or time.

Witness and special audits

BSQC may conduct short-notice or special audits to investigate complaints, significant changes, serious incidents, suspension conditions or continued eligibility. Accreditation or oversight bodies may also witness BSQC audits where applicable.

Plan your certification transition with us

Our application teams will review your current certifications and define a seamless transfer timetable.